Refund policy
Refund Policy
We want you to be completely happy with your Lymphoria® order. If you're not, we'll make it right.
365-day money-back guarantee
You have 365 days from the day your order is delivered to request a refund. After 365 days we're unfortunately unable to process a return.
Try the whole bottle
You don't need to send back an unopened product. Take the drops, use them daily, finish the bottle — if you don't feel the difference, you're still covered. Just tell us and we'll refund you.
No return shipping to worry about
For most orders we don't need the bottle back, so there's nothing for you to ship and nothing for you to pay. If we do need an item returned, we'll email you a prepaid label — you won't pay anything to send it to us.
Refund or replacement — your choice
Tell us which you'd prefer:
- Refund — back to your original payment method
- Replacement — a fresh bottle, shipped at no extra cost
How to start a return
Email support@lymphoria.com with your order number and whether you'd like a refund or a replacement. Our team replies Monday to Friday, 9:00am–6:00pm, and we'll take it from there.
When you'll get your money
We'll email you the outcome within 2 business days of your request. Approved refunds are issued to your original payment method immediately, though your bank or card issuer may take a further 5–10 business days to post the funds to your account. If more than 15 business days have passed since we confirmed your refund, email us and we'll chase it.
Damaged, faulty, or incorrect items
Please inspect your order when it arrives. If a bottle is damaged or leaking, or it isn't what you ordered, email us with a photo and we'll send a replacement or full refund right away — no return needed.
Cancellations
If you need to cancel, email us as soon as possible. We can usually cancel before an order ships. Once it's shipped, our standard 365-day guarantee applies.
Subscriptions
You can cancel a subscription at any time from your account or by emailing us. Cancel at least 48 hours before your next billing date to avoid being charged for that cycle. Subscriptions renew every 30 days until cancelled.
Customers in the EU and UK
You have the right to cancel within 14 days of receiving your order, for any reason and without justification. This is in addition to the 365-day guarantee above, whichever gives you more protection.
Contact
Larkspire Marketing Group LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
support@lymphoria.com